Join Us
To apply for bakery work, please use the Bakery Application. To apply for cafe help, please use the Cafe Help Application.
We offer benefits!
Full-time (More than 30 hours/week)
Benefits include: Free shift meals, employee discount, paid time off, health/dental/vision insurance, 401k eligibility after 1 year of employment
Part-time (Less than 30 hours per week)
Benefits include: Free shift meals, employee discount, sick time, 401k eligibility after 1 year of employment
Positions we offer
Bakery/Back of House
Overnight Baker
- Ensure timely arrival and consistent attendance to shifts beginning at 1 AM.
- Responsible for baking the day’s bagels to quality standards and time parameters.
- Baking a variety of breakfast pastries and bread
- Making necessary adjustments to the shift as required to bake a consistent product.
- Prep toppings and ingredients for the following day’s bake.
- Organize and pack all baked goods and bagels in a timely manner to other outlets with minimal error.
- Follow all company policies and procedures, including safety and security protocols
- Ability to work independently and manage time effectively
- Helping day bakers begin dough production. Counting, scaling, mixing, forming and proofing all varieties of bagel dough
- Help with daily and periodic equipment and bakery space cleaning to keep us in compliance with wholesale production standards.
Baker
- Understanding recipes in grams, pounds and ounces
- Ensure timely arrival and consistent attendance to shifts beginning at 6 AM.
- Counting, scaling, mixing, forming and proofing all varieties of bagel dough
- Responsible for mixing, baking, and finishing a variety of baked goods (brownies, rice krispies, quick breads, focaccia).
- Produce items that meet Tandem’s quality standards at or above established productivity guidelines
- Follow all company policies and procedures, including safety and security protocols
- Capable of working independently, multitasking and managing time effectively
- Help with daily and periodic equipment and bakery space cleaning to keep us in compliance with wholesale production standards
Production Assistant
- Understanding and adhering to food safety standards and regulations
- Ensure timely arrival and consistent attendance to shifts beginning at 7AM
- Ability to stand for long periods of time and work closely with others
- Selecting bagels for cafes that meet our quality standards with high accuracy
- Lifting 50# of product (flour, eggs, cream cheese) at a time. Cutting and lifting dough ranging from 20#-40# out of a mixing bowl
- Prepping large batches of eggs with the ability to organize and sort accordingly
- Understanding of and ability to follow a metric recipes for a variety of pastries, dressings, condiments, and specialty allergen offerings
- Scaling, mixing, scooping cream cheese production that meet our quality standards with high accuracy
- Prepping produce for the cafe and following recipes for prep salads
- Use of large bakery (ovens, mixers, slicers) equipment safely after training
- End of shift cleaning tasks that meet our facility standards daily
Front of House
Cafe Help
- Providing exceptional guest service.
- Greeting and thanking guests as they come and go.
- Working different stations with flexibility: cashier, sandwich, barista, prep or dish as needed.
- Making sure orders are being taken and fulfilled in a timely manner.
- Making orders according to Tandem Standards (food and drinks).
- Keeping up on your station's side work throughout the day.
- Keeping stations cleaned throughout shifts and cleaning stations at the end of the day for closing.
- Working as a Team no matter what station you are assigned too.
- Keeping the café clean and organized, even during the busy rushes.
- Follow safe work practices during your shift.
Cafe Assistant
- Expediting and running food to guests, either to tables or calling out to-go orders/handing orders over to guests.
- Cleaning tables and chairs after guests leave inside and outside of café.
- Cleaning up spills or accidents that might occur in the café area.
- Cleaning and stocking bathrooms and drink coolers.
- Cleaning and keeping up on the coffee self-serve station for guests.
- Assisting guests at the pick up window (Hadley location only) or online ordering/staging area.
- Running to stock items/supplies that cafe help may need for the sandwich line or barista stations.
- Help to ensure trash bins and bus bins are emptied and clean.
- Sometimes will assist in dishwashing and/or food prep.
- Assist with closing tasks which include, but aren’t limited to: sweeping, mopping, wiping down counters, wiping down tables/chairs, and taking out trash/cardboard etc.